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Our clients say 9.5/10   Based on 54,656+ reviews in Canada for 2026 
9.5/10
 Based on 54,656+ reviews  
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Resources for hearing aid users

On this page you can learn how to:

  1. Decide when it's a good time to get new hearing aids
  2. Understand new hearing aid technologies and features
  3. Maintain your hearing aids
  4. Get free batteries and domes for your hearing aids
  5. Benefit from hearing aid accessories
  6. Troubleshoot common hearing aid issues

You are always welcome to get in touch if you have any questions or need our help.

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1. New hearing aids

We usually recommend investing in new hearing aids every three to five years - or if you recognize any of the following situations:

  1. You want to experience the highest sound quality available
  2. You have noticed changes in your hearing ability
  3. Your hearing aids don’t seem to be working properly
  4. Your hearing needs have changed (due to either health or lifestyle changes)

You are very welcome to contact us in case you consider getting a new hearing aid. If you visit one of our clinics, you can get a risk-free experience of a modern quality hearing aid.

New hearing aids Risk-free hearing aid experience
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Find a hearing care professional in your area

2. New hearing aid technologies and features

Hearing aid technology has developed significantly over the past few years.

Not only do modern hearing aids help your brain process sound in the most natural way possible, but new hearing aid accessories help to optimize your hearing experience even further. 
BrainHearing technology highlighting auditory processing areas in the brain
Advanced technology
Advanced hearing aids were designed to deliver more sound to the brain that's much clearer, all while improving speech understanding and reducing listening effort.
Digital hearing aid concept with artificial intelligence processing data streams
Artificial Intelligence
Our latest hearing aid uses deep learning, which is the most powerful benefit of artificial intelligence. The device is trained to process 12 million real-life sounds, giving the brain more of the information it needs to decipher intricate sound details.
powerful hearing aid chipset processing data through light trails
Powerful chipset
Our latest hearing aid has learned to recognize all types of sounds, their details, and how they should ideally sound – including speech.
Rechargeable hearing aids with charging case and battery icon
Rechargeable hearing aids
Some modern hearing aids are available with built-in rechargeable batteries. They can be charged overnight for a full day's worth of power. And you never have to buy hearing aid batteries again.

Rechargeable hearing aids

Bluetooth hearing aids next to a smartphone with a Bluetooth icon.
Bluetooth® hearing aids
Hearing aids with Bluetooth® connectivity can be connected to your mobile phones or tablets so that phone conversations, music, podcasts (and more!) can be heard directly through your hearing aids.

Bluetooth hearing aids

Discreet hearing aid placed inside the ear for a nearly invisible fit
Discreet hearing aid styles
Some hearing aids are available in a discreet, in-the-ear style, which makes these devices almost invisible. A consultation with a hearing care professional can determine if this type of hearing aid could suit your needs.

Invisible hearing aids

3. Maintain your hearing aids

4. Get free batteries and domes for your hearing aids

Order new hearing aid batteries or domes for free* at your local clinic.
* Clinic staff reserve the right to refuse clients who excessively request hearing aid supplies.

Hearing aid batteries

5. Hearing aid accessories

Explore an assortment of high-tech hearing aid accessories, and learn how they can improve your hearing experience and enhance your hearing aid's performance.
Accessories for connectivity

ConnectClip wireless Bluetooth accessory for hearing aids
ConnectClip
With the ConnectClip, you can turn your hearing aids into a wireless headset and use the ConnectClip as your remote microphone or remote control.
Oticon hearing aid remote control with volume and program adjustment buttons
Remote Control
The Remote Control accessory allows you to adjust your hearing aid's volume setting, switch between programs, and mute / unmute your device.
TV adapter for streaming audio to hearing aids.
TV adapter
The TV adaptor allows you to stream sounds directly from your TV to your hearing aids. This allows you to personalize the volume level to your needs (without affecting the volume for those watching with you).
Phone adapter for connecting hearing aids to landline phones.
Phone adapter
The Phone Adapter connects your landline phone wirelessly to both your hearing aids and the ConnectClip. During a call, your hearing aids become the headset, and the ConnectClip serves as a microphone.
EduMic wireless microphone device designed for hearing aid users.
EduMic
EduMic is a wireless remote microphone accessory that is often used in a classroom setting. The EduMic is worn by the teacher, and it sends sound directly into the students' hearing aids and balances out unwanted background noise.
SafeLine hearing aid retention cord with a secure clip and detachable black clasps.
SafeLine
SafeLine is a retention cord for clients who enjoy an active lifestyle. The cord attaches to both your hearing aids and your shirt collar so that you can be sure your devices won't be lost or damaged if they fall off.
Hearing aids placed on a table next to a smartphone, with hands in purple gloves handling another hearing device in the background.

6. Troubleshoot common hearing aid issues

When you have problems with your hearing aids, it can be difficult to know if your device needs an adjustment or a repair.

Using the link below, read about how to troubleshoot the most common issues with hearing aids. For assistance, you can call us at 1-855-778-4143.

Hearing aid adjustment and repair
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